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Job role
The System Engineer is responsible for the management and maintenance of IT systems, ensuring that they operate at optimum efficiency. They play an essential role in resolving incidents and are committed to the continuous improvement of IT services. Their objective is to ensure the availability, reliability and performance of systems, thereby helping to maintain the quality of IT services and minimise interruptions that could have an impact on business operations.
Job profile
- Excellent communication skills and ability to work as part of a team.
- Ability to manage priorities and work under pressure in a dynamic IT environment.
- Analytical skills and the ability to solve problems proactively, particularly in the context of the cloud.
- Rigour, organisation and attention to detail in the management of cloud infrastructures.
- Practical experience in the administration and operation of VMware Horizon 7 and/or 8, including VMware Unified Access Gateway.
- Expertise in creating and optimising Microsoft Windows 10 and 11 Master Image for VDI infrastructures.
- Practical experience in the administration of Citrix Netscaler, Citrix Virtual Apps and Desktops.
- Practical knowledge of Microsoft Intune for managing Windows, Apple and Android endpoints.
- Basic knowledge of Azure Virtual Desktop.
- Basic knowledge of Powershell scripting.
Your responsabilities
Systems management and maintenance:
- Ensuring the day-to-day management of IT systems, including servers, networks and associated equipment.
- Maintain the availability and performance of systems by carrying out monitoring, preventive maintenance and incident resolution.
- Collaborate with other members of the operations team to ensure the consistency and reliability of IT systems.
Technical support:
- Provide technical support to resolve system incidents reported by users or detected by monitoring tools.
- Diagnose and resolve complex technical problems relating to operating systems, applications and network equipment.
- Ensure clear and effective communication with users and other members of the operations team when resolving incidents.
IT Service Improvement:
- Participate in identifying opportunities to improve IT services and proposing solutions to optimise system performance and reliability.
- Contributing to the documentation of processes and operational procedures to ensure the traceability and reproducibility of actions taken.
- Working with the team and other stakeholders to implement the necessary changes and improve IT services.
We offer
- The possibility to evolve on a permanent basis within a company in expansion, recognized for its professionalism in the quality of the delivered material as well as its first-class services and support to its customers.
- A competitive and attractive salary package along with extra-legal advantages. We will also show our appreciation of your contribution with continuous training as well as a creative and enriching work environment.
- A professional team with a strong commitment to the company and an excellent team spirit.
Apply for "EUC System Engineer (M/F)"
Job contact
To join System Solution Luxembourg, send us your resume with a cover letter to recruitment@systemsolutions.lu.
We guarantee absolute confidentiality in the processing of your applications.
For more information: www.systemsolutions.com