The System Engineer is responsible for the management and maintenance of IT systems, ensuring that they operate at optimum efficiency. They play an essential role in resolving incidents and are committed to the continuous improvement of IT services. Their objective is to ensure the availability, reliability and performance of systems, thereby helping to maintain the quality of IT services and minimise interruptions that could have an impact on business operations.

As the IT Security Officer at System Solutions, you will be integral in overseeing and enforcing our IT security policies and procedures. Your role will focus on ensuring that our operations align with regulatory requirements, particularly following the ISO27001 framework.

Your responsibilities, will be:

• Develop, implement, and maintain policies and procedures using industry standard practices (ISO27001, NIST2, PSFs standards and other regulatory frameworks).
• Conduct risk assessments and audits to identify vulnerabilities and ensure compliance with IT security standards.
• Collaborate with different departments to integrate GRC practices into their operations.
• Collaborate with the Compliance officer to produce Customer/Supplier risk assessment
• Ensure that security policies and directives are consistently applied
• Manage and report on the effectiveness of risk management activities and compliance.
• Keep abreast of the latest regulatory changes and industry best practices.
• Provide advice and assistance to management concerning information security, privacy, and related matters
• Provide training and support to staff on GRC-related matters like security awareness.
• Liaise with external auditors and regulatory bodies as required.
• Support the company’s incident response plans

The role is to ensure that the various business activities of the technical department run smoothly.

The main objective is to ensure that high-quality IT services are delivered to customers smoothly and efficiently, while keeping costs under control.

The second objective is to guarantee the smooth running of the various teams that make up the department by ensuring that staff can carry out their day-to-day work under the best possible conditions.

In that context, you will:

• Ensure the smooth day-to-day running of the department's business activities
• Supervise all the services that make up the technical department
• Support the department's various team leaders where necessary
• Work actively with the sales and pre-sales teams to identify and resolve any sticking points
• Work with team leaders to anticipate short- and long-term staffing needs based on fluctuations in demand for services and business objectives.
• Work with the Human Resources department to define staffing requirements, and participate in the recruitment and selection process.
• Attract, retain and develop the best IT talent, fostering a culture of continuous learning, growth and development.